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Thinking, Talking, Doing.... how the Enneagram system can help a business with Change Management


Written by charlie8180

The Enneagram, a system of understanding nine personality types, can be a powerful tool for change management in businesses. It offers deeper insights into individual motivations, anxieties, and strengths, allowing you to navigate change initiatives more effectively. Here's how: 


  • Identifying different perspectives: Each Enneagram type has unique communication styles and concerns. Understanding these styles helps tailor communication during change to resonate with everyone. For example, Type 1s appreciate facts and logic, while Type 8s focus on action and results.

  • Building trust and buy-in: By demonstrating an understanding of individual needs and anxieties, you can build trust and encourage open communication about the change. This trust becomes crucial for smooth implementation.

  • Addressing resistance: Knowing how different types react to change allows you to anticipate potential resistance points and address them proactively. For instance, Type 6s tend to be cautious and may question the stability of the change, while Type 3s might resist anything that could hinder their progress or image.


Mapping strengths to tasks: Each Enneagram type has inherent strengths and skills. Identify how each type can contribute to the change process. For example, Type 5s excel at analysing information, while Type 7s bring an optimistic outlook and creative problem-solving abilities.

  • Planning change with empathy: By keeping individual types in mind, you can create change plans that consider their emotional responses and preferred ways of working. This fosters a more supportive and adaptable environment.

  • Promoting self-awareness: Encourage employees to explore their own Enneagram type and understand how it affects their approach to change. This self-awareness helps them manage their own reactions and contribute more effectively.


  • Building diverse and effective teams: When forming teams for change initiatives, consider the complementary strengths of different Enneagram types. This creates a well-rounded group with the diverse perspectives and skills needed for success.

  • Developing personalized support: Offer different types of support tailored to individual needs. For example, Type 2s might benefit from emotional support groups, while Type 4s may need individual coaching to work through their anxieties about change.

  • Celebrating progress and adapting to challenges: Recognise and celebrate achievements throughout the change process, keeping everyone motivated. Be open to adapting your approach based on feedback and emerging challenges, considering how different types are responding. 


  • The Enneagram is a tool, not a definitive label. People are complex and don't always fit neatly into one type. Use it as a guide, not a rigid classification.

  • Focus on strengths, not weaknesses. Help individuals leverage their natural talents to contribute meaningfully to the change process.

  • Create a safe and open environment where individuals feel comfortable expressing their concerns and ideas.

By incorporating the Enneagram into your change management strategies, you can create a more informed, empathetic, and ultimately successful process for navigating transitions within your company.

In summary, the Enneagram can enhance the effectiveness of change management by providing a nuanced understanding of individual and team dynamics. This knowledge allows leaders to tailor their communication, strategies, and support mechanisms to the unique needs of employees, fostering a more successful and sustainable change process.

If you would like to understand how Enneagram system can help you then please get in touch through email or schedule a call.